Samsung CEO calls Galaxy Fold mishap ‘embarrassing’
In a meeting with a group of journalists in South Korea, Samsung Electronics CEO DJ Koh candidly addressed the company’s latest hardware mishap. “It was embarrassing,” he told reporters, as quoted by The Independent. “I pushed it through before it was ready.”
That last bit no one can debate, really. After years of preamble, Samsung still managed to jump the gun with the Galaxy Fold. The company was eager to be the first major manufacturer to market with the category’s most radical redesign in a decade. Ultimately, however, the company ended up pumping the breaks after multiple reviewers reported problems with their units.
Samsung Galaxy Fold review: future shock
Samsung was quick to place the blame at the hands of reviewers, but eventually shifted course after realizing that problems were more widespread. More than two months after the handset was initially expected to hit retail, we’re still very much in a holding pattern with Samsung’s first foldable — though the company has promised a more concrete date for some time.
Samsung has been quick to deny any rumors that the phone has been altogether canceled, and Koh reiterated that the Fold is still being put through its paces. “I do admit I missed something on the foldable phone, but we are in the process of recovery,” the executive told the press. “At the moment, more than 2,000 devices are being tested right now in all aspects. We defined all the issues. Some issues we didn’t even think about, but thanks to our reviewers, mass volume testing is ongoing.”
Koh didn’t offer specifics with regards to a release date, though the company is reportedly gearing up to launch the next version of the Note at an event in August.