Meet the tiny startup that helped build Amazon’s Scout robot
Cute delivery bot uses expertise and tech developed at Dispatch
When Amazon unveiled a six-wheeled urban delivery robot called Scout a couple of weeks ago, its website was pretty definitive about who was behind it.
“These devices were created by Amazon,” the page reads. “We developed Amazon Scout at our research and development lab in Seattle.”
But that is only part of the story, TechCrunch has discovered. Some of the intellectual property and technology behind Scout likely came from farther afield — a small San Francisco startup called Dispatch that Amazon stealthily acquired in 2017.
Although the Dispatch.AI website is still active, and press reports have even called its robot a rival to Scout, the talent behind Dispatch has actually been working for Amazon for well over a year.
Back in 2014, Estonian startup Starship Technologies revealed a prototype urban delivery robot. It caught the attention of three young engineers who were working together at a New York real estate visualization company: Stav Braun, a computer vision expert; Uriah Baalke, an alumnus of legendary robotics lab Willow Garage; and Sonia Jin, a computer scientist from MIT.
The trio realized they had all the necessary skills to build a U.S. rival to Starship. In the spring of 2015, they incorporated Dispatch Inc., in the Californian seaside town of Marina.
Within six months, they had moved the company to South San Francisco and, with the help of mechatronics engineer Buddy Gardineer, built an electric semi-autonomous robot called Carry that could transport up to 100 pounds. Dispatch launched pilot programs on two college campuses in California — ideal environments to perfect their robot without having to navigate public rules and regulations.
Steven Weiner, president of Menlo College, told TechCrunch its pilot was “both utilitarian as well as engaging. The devices had something of a following on our campus — literally and otherwise.”
With successful tests behind it, the company secured a $2 million seed round in early 2016 from VCs at Andreessen Horowitz and Precursor Ventures. Dispatch grew to around 10 employees, and late that year, filed its first patent application. The company appeared to be on the verge of becoming a major player in robotic delivery.
Then in 2017, everything suddenly went quiet. Baalke made his last tweet in June, and the official Dispatch Twitter account fell silent at the start of August 2017. The Menlo College pilot finished, and the university has not had contact with Dispatch since.
The Dispatch website is still live, however, and none of the founders have updated their LinkedIn profiles.
Public records suggest that Amazon acquired the company around the same time. Dispatch’s sole patent was transferred to Amazon Technologies, Amazon’s R&D subsidiary, on November 22, 2017. Six days later, Braun surrendered Dispatch’s business registration in California. Amazon confirmed to TechCrunch that it did buy Dispatch, although it would not provide further details.
Dispatch’s founders and employees have kept a very low profile since then, although the available evidence points to them having moved with the company.
Braun registered to vote in Seattle last fall. Xiaodong Lan, a robotics engineer whose LinkedIn profile says he is still at Dispatch, is mentioned in the resume of his PhD mentor as now working as a research engineer at Amazon.
Amazon’s robot has superficial physical differences from Dispatch’s. Scout has six wheels to Carry’s four, and opens at the top instead of the side. But the vision, obstacle avoidance and navigation algorithms it requires for urban and suburban deployments will need to solve the same problems, such as uneven paving, curbs, street furniture, pedestrians and animals.
Amazon likely had many more people than just the Dispatch team working on Scout. The LinkedIn profile of one of Amazon’s scientists says the company has been working on relevant robotic perception, planning and localization (mapping) technologies since 2015. But two other profiles suggest that the Scout project only became a serious business, including buy-in from Jeff Bezos, around the time that Dispatch was acquired in 2017.
Amazon never announced the acquisition of Dispatch. The company’s big news that year was buying Whole Foods for $13.2 billion.
In its latest 10-K filing with the SEC, Amazon noted, “During 2017, we also acquired certain other companies for an aggregate purchase price of $204 million. The primary reason for our other 2017 acquisitions was to acquire technologies and know-how to enable Amazon to serve customers more effectively.” Among these were home automation, e-commerce and AI businesses.
Amazon continued its buying spree in 2018, spending nearly $2.2 billion on smart security camera firm Ring, online pharmacy PillPack, and $57 million on “certain other companies.” Whether these turn out to be robotics or transportation startups like Dispatch is something we might only learn when someone notices their founders have suddenly gone quiet, too.